Privacy Policy
Longview Consulting Group (“we”, “us”, or “our”), accessible via longview-cg.com, is committed to protecting and respecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and safeguarding of your personal data when you interact with our website, services, and communications. We are fully committed to compliance with applicable data protection regulations, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
1. Our Commitment to Privacy and Data Protection
We recognize the importance of securing the privacy and personal data of our users, clients, partners, and visitors. We uphold the principles of lawfulness, fairness, transparency, data minimization, and accountability in processing any personal data. We are committed to ensuring that personal information is handled responsibly and in accordance with the highest standards of data protection.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to personal information collected via longview-cg.com and any related services, communications, and transactions. For the purposes of the GDPR and relevant data protection laws, Longview Consulting Group acts as the data controller in relation to your personal data. This means we determine why and how your personal information is collected and processed.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
· Usage Data: Information on how you use our website, including browser type, language preferences, referring site, pages viewed, time spent on pages, IP address, device identifiers, and session logs.
· Account Data: If you create an account or provide information through our contact forms, we may collect your name, mailing address, email address, phone number, and any additional identifiers you provide.
· Profile Data: Information reflecting your preferences, interests, feedback, purchase history, and user behavior while interacting with the website.
· Communication Data: Records of communications with you, including inquiries, support requests, complaints, and any correspondence submitted via email or our website contact forms.
· Technical Data: Information about the devices you use, including operating system, hardware specifications, browser settings, screen resolution, language preferences, and network provider.
· Transaction Data: Details of services you have purchased or registered for via longview-cg.com, including payment details, order history, delivery addresses, and billing contact information. All financial transactions are processed via secure and compliant third-party gateways; we do not directly store payment card details.
· Preference Data: Data relating to your communications preferences, marketing or subscription consent, service interests, and demographic information provided voluntarily.
4. Legal Bases for Processing Personal Data
We process your personal data only where we have a valid legal basis to do so under applicable law. These bases include:
· Consent: Where you have provided explicit consent for us to process your personal data for specific purposes, such as subscribing to newsletters.
· Contractual Necessity: Where processing is necessary to fulfill a contract with you, for example, providing access to services or responding to service requests.
· Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
· Legitimate Interests: Where processing is necessary for our legitimate interests in operating our business, understanding usage of our website, improving our offerings, or preventing fraud, provided those interests are not overridden by your fundamental rights and freedoms.
5. Your Rights Under GDPR and CCPA
Subject to applicable laws, you may have the following rights:
· Right of Access – You have the right to request access to the personal data we hold about you.
· Right to Rectification – You can request that inaccurate or incomplete personal data be corrected or completed.
· Right to Erasure (“Right to be Forgotten”) – Under certain conditions, you can request the deletion of your personal data.
· Right to Restrict Processing – You may request that we restrict the processing of your personal data in certain situations.
· Right to Data Portability – Where applicable, you can request a copy of your personal data in a structured, commonly used, and machine-readable format.
· Right to Object – You have the right to object to processing based on our legitimate interests or for direct marketing purposes.
· Do Not Sell My Personal Information – If you are a California resident, you may request that we do not sell your personal data to third parties.
To exercise any of these rights, please contact us at [email protected]. We may require verification of your identity before fulfilling your request.
6. Data Security Measures
We employ industry-standard technical and organizational measures to ensure a high level of data security, including but not limited to:
· Data encryption during transmission and at rest
· Role-based access controls to limit internal data access
· Secure servers and firewalls
· Regular system back-ups and disaster recovery protocols
· Staff training on data protection and security awareness
Although we take reasonable precautions, no system is entirely immune from security threats. We encourage users to use secure passwords and to notify us of any suspicious activity.
7. International Data Transfers
Your data may be transferred to, and stored or processed in, countries outside of your jurisdiction, including regions that may not provide the same legal protections for personal data as your region. In such cases, we implement appropriate safeguards including Standard Contractual Clauses approved by the European Commission and ensure compliance with regional data protection laws.
8. Data Retention
We retain personal data only for as long as it is reasonably necessary for the purposes for which it was collected, including to meet legal, regulatory, contractual, accounting, or reporting requirements. Data retention periods can vary depending on the data category:
· Usage and Technical Data: Kept for analytical purposes for up to 12 months
· Account and Profile Data: Retained for the duration of your account and up to 36 months after closure
· Communication and Support Requests: Retained for 24 months unless otherwise required to preserve legal rights
· Transaction and Billing Data: Retained for at least 6 years for financial and audit purposes
· Preference Data: Retained until you update your preferences or withdraw consent
9. Our Use of Cookies
Our site uses cookies and similar technologies to enhance user experience, analyze website usage, and support marketing efforts. Cookies may be classified as follows:
· Essential Cookies – Required for the website to function and cannot be disabled in our systems.
· Functional Cookies – Enable site personalization and remember user choices.
· Analytics Cookies – Help us understand how users interact with the site (e.g., Google Analytics).
· Performance Cookies – Allow measurement of page load speeds and technical issues to improve performance.
10. Cookie Management and Compliance with GDPR & CCPA
On initial visit to longview-cg.com, users are presented with a cookie consent banner enabling granular control over non-essential cookies, in compliance with GDPR and CCPA. You may change your cookie preferences at any time via your browser settings or by revisiting the consent banner on our website. We honor “Do Not Track” signals set by your browser where feasible.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly. Parents or legal guardians who believe their child has provided us with personal information may contact us at [email protected].
12. Policy Updates
We may amend or update this Privacy Policy from time to time in response to changes in legal, technical, or business developments. We will inform users of material changes through our website or by contacting you directly if appropriate. We recommend reviewing this page periodically for the latest information.
13. Contacting Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://longview-cg.com
We are committed to addressing your privacy concerns in a timely and transparent manner.
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Longview Consulting Group affirms its compliance with all applicable privacy legislation and best practices. Should you have any concerns regarding the handling of your personal information or wish to exercise your privacy rights, please contact us using the details above.